Conversational AI · Voice
Voice AI agents your customers don't realize aren't human.
Production voice AI for sales, support, and regulated industries. Built on AWS, powered by ElevenLabs.
Conversational AI · Chat
WHY MOST VOICE AI FAILS
Most voice AI agents are too slow, too generic, or too stubborn to hand off.
Voice AI that's too slow
A 1.5-second response feels like the line just went dead. Callers hang up, and a robotic first impression costs you the booking.
Voice AI that's too generic
Voice AI agents that don't know your products fall back to generic scripts. The caller can tell within ten seconds.
Voice AI that won't hand off cleanly
Voice AI agents that transfer without context leave the human agent starting cold and the caller repeating themselves.
Voice AI agents, engineered for the moments that matter.
Voice AI agents for sales (Outbound)
AI voice agents that initiate calls, qualify leads through natural conversation, and hand off warm to your sales or booking team.
Live in production: travel and hospitality, healthcare
Voice AI agents for customer service (Inbound)
AI voice agents that handle inbound customer calls and transfer to a human only when needed. Available 24/7, no hold times, no IVR mazes.
Live in production: healthcare scheduling, customer support
HIPAA-compliant voice AI agents (Regulated)
Voice AI agents for healthcare, financial pre-qualification, and any workflow touching sensitive data. PHI and PII handling built into the architecture.
Live in production: healthcare at 5,000 calls per month
Voice AI agents inside your product (Embedded)
SDK-style voice AI agents you integrate into your own product for in-app calling and product-led growth motions.
Reference architectures available; engagement-by-engagement build
Accurate chat is engineered, not promised.
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Your data chunked, embedded, and retrieved with relevance scoring before the model sees the question.
Strict prompting, retrieval-grounded answers only, explicit "I don't know" behavior when sources don't cover the question.
When to escalate, how to escalate, and what context to pass. The chat handles the routine 80% so your team focuses on the 20%.
Production conversations sampled and reviewed weekly. Drift caught before it shows up in complaints.
Voice AI agents on AWS, with ElevenLabs underneath.
Amazon Bedrock
Foundation model reasoning (Claude, Nova, Llama)
ElevenLabs
Production voice synthesis (our partnership)
Amazon Connect
Telephony and contact center, where it fits
Amazon Transcribe
Real-time speech-to-text
AWS Lambda
Serverless integration with your CRM, EHR, or product
CloudWatch + CloudTrail
Monitoring, audit, and observability
Voice AI agents in production, across two very different industries.
A HIPAA-compliant voice AI agent handling thousands of patient calls a month.
An eight-node conversational architecture handles greeting, identity verification, insurance confirmation, slot availability, and booking in a single call averaging under five minutes.
2,500 to 5,000 monthly calls
<2 sec warm transfer
HIPAA compliant
Heading: A family-owned travel company replaced a 1.5-second voice AI agent with a 500-millisecond one.
The voice AI agent qualifies leads through natural conversation, captures travel preferences, and hands off warm to a U.S.-based booking team.
500ms response latency
67% lower cost per call
95%+ accuracy
PRE-BUILT OPTION
Or skip the build. LORO is our productized voice AI agent.
If you want a voice AI agent without an engagement, LORO is Cloudtech's pre-built AI voice and sales agent: 10,000 minutes a month, $1,500 flat, no setup fee.
Four to six weeks, baseline to production.
Deliver
It’s not just about having the latest tech; it’s about leveraging it intelligently to maximize your cloud ROI and drive your business forward.
Deliver
It’s not just about having the latest tech; it’s about leveraging it intelligently to maximize your cloud ROI and drive your business forward.
Deliver
It’s not just about having the latest tech; it’s about leveraging it intelligently to maximize your cloud ROI and drive your business forward.
Our process follows 5 simple stages
Free consultation
30 minutes with a senior engineer who scopes your use case, call volume, and integration requirements.
Fixed proposal
Within five days. Fixed price, fixed timeline. No time-and-materials.
Build
Four to six weeks. Voice flow, model selection, telephony integration. Weekly demos with real test calls.
Production and tuning
Live deployment with weekly tuning cycles for the first quarter.
AI chat agents, answered.
Are voice AI agents HIPAA-compliant?
They can be, if architectured correctly from the start. Cloudtech builds HIPAA-compliant voice AI agents for healthcare providers, with encryption at every layer, full audit trails, scoped IAM access, and PHI handling designed into the architecture. Our HIPAA voice deployment handles 5,000 patient calls per month in production.
What does a voice AI agent cost?
Cloudtech voice AI engagements are fixed-price, scoped per use case after a free 30-minute consultation. For pre-built voice AI without an engagement, LORO runs $1,500 a month for 10,000 minutes, with no setup fee.
Can a voice AI agent integrate with my existing systems?
Yes. Cloudtech voice AI agents integrate with CRMs (Salesforce, HubSpot), EHRs, ticketing systems, contact centers (Amazon Connect or your existing platform), and custom internal tools through AWS Lambda functions or direct API integration.
Tell us what you're trying to build.
A 30-minute consultation with a senior engineer who has shipped production AI chat agents.