Cloudtech builds secure AI Voice Agents for EMI Reminders & Soft Collections on AWS, helping lenders, fintechs, and financial services teams reach borrowers with timely, respectful calls. Automate routine payment reminders, verify intent, capture responses, and escalate sensitive conversations to human agents in under two seconds with full context—improving coverage while preserving trust at scale.
Secure AWS-built voice automation for reminder calls, borrower response capture, and collections team support.
Automate scheduled outbound reminder calls for upcoming and overdue EMIs. Agents can verify identity, communicate approved payment information, capture borrower responses, and update downstream workflows without adding manual call center load.
Use natural, respectful voice interactions for early-stage collections. AI agents can capture intent to pay, identify disputes or hardship signals, and guide borrowers through approved next steps before escalating sensitive cases.
When the conversation requires a human agent, Cloudtech configures fast handoff with transcript, intent, and account context. This keeps borrower conversations continuous while protecting staff from repetitive routine calls.
Cloudtech reviews your EMI reminder schedule, borrower journey, existing call scripts, compliance requirements, and escalation triggers. This helps define where automation is appropriate, where human judgment is essential, and what data the agent needs to act reliably.
See how Cloudtech helps teams modernize operations with secure, AWS-built automation and measurable outcomes faster.
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Cloudtech combines AWS depth with practical AI delivery for measurable operational improvement.
Former AWS talent and certified experts build secure, scalable voice automation on proven cloud services.
Routine calls are automated, while sensitive borrower conversations move quickly to trained human agents.
Access controls, audit logging, and compliance-aware workflows support regulated financial services environments.
Pre-packaged delivery methods help launch useful automation in weeks, not lengthy transformation cycles.
AWS-certified specialists building secure, human-first automation solutions.
CEO
Kamran Adil serves as CEO of Cloudtech, the New York City-based AWS consulting firm he helped build into a trusted partner for small and medium-sized businesses across the United States. Since the company's founding in 2022, Kamran's operational excellence and client-focused leadership have been central to Cloudtech's growth and reputation for delivering enterprise-level cloud solutions without the enterprise price tag. He champions a Human-First Consulting philosophy, ensuring every engagement is treated as a true partnership. Kamran's commitment to accountability, integrity, and measurable outcomes continues to drive client success stories across industries including healthcare, financial services, and manufacturing, establishing Cloudtech as a new standard in AWS consulting.
Co-Founder & Technology Advisor
BK Bhate is a Co-Founder and Technology Advisor at Cloudtech, bringing deep strategic and technical insight to the firm's mission of modernizing cloud infrastructure for businesses across the United States. Since co-founding Cloudtech in 2022, BK has played a pivotal role in shaping the company's technology direction and its reputation as a boutique AWS consulting partner. Rooted in the company's core values of integrity, innovation, and accountability, BK's advisory contributions help ensure Cloudtech's solutions remain cutting-edge, cost-effective, and aligned with the evolving needs of small and medium-sized businesses. His expertise supports the team in delivering pre-packaged cloud solutions with speed, precision, and a human-first approach.
Vice President of Engineering
Jeremy Schultz is the Vice President of Engineering at Cloudtech, where he leads the development and delivery of cloud and data solutions for clients across the United States. With over 10 years of experience spanning the technology, gaming, and automotive industries, Jeremy brings a broad and seasoned perspective to every engagement. A former AWS professional and alumnus of Cox Automotive, he combines real-world cloud expertise with academic experience as a faculty member at Norwich University. Jeremy's leadership ensures Cloudtech's engineering teams deliver innovative, scalable, and secure AWS solutions with the speed and efficiency that clients depend on, consistently upholding the company's commitment to frugal innovation and measurable business impact.
Co-Founder & CTO
Siddarth Gawshinde is a Co-Founder and Chief Technology Officer at Cloudtech, the New York City-based AWS consulting firm dedicated to empowering small and medium-sized businesses through innovative cloud solutions. Since co-founding Cloudtech in 2022, Siddarth has been instrumental in defining the company's technical vision and ensuring its solutions meet the highest standards of performance, security, and cost-efficiency. As CTO, he oversees the architecture and execution of Cloudtech's pre-packaged and custom AWS offerings, guiding a team of AWS-certified cloud architects, data engineers, and DevOps professionals. Siddarth's leadership reflects Cloudtech's core values of integrity, accountability, and human-first consulting, helping clients across industries achieve rapid, meaningful cloud transformation.
Principal Solutions Architect
Joe Miligan is a Principal Solutions Architect at Cloudtech, bringing over 25 years of experience in software development, IT operations, and AWS cloud infrastructure to the team. Known for his deep expertise in security, resiliency, and cloud cost optimization, Joe has advised industry leaders including Capital One, Cisco, and Bristol Myers Squibb. His hands-on experience with complex enterprise environments makes him a trusted advisor for Cloudtech's clients seeking to modernize their AWS infrastructure without compromising security or peace of mind. Joe's methodical approach and strategic insight embody Cloudtech's commitment to delivering enterprise-grade solutions with a human-first mindset, helping businesses across financial services, healthcare, and beyond achieve lasting operational improvements.
Senior Technical Program Manager
Sarah Karandy is a Senior Technical Program Manager at Cloudtech, where she brings over 15 years of expertise in cloud strategy, agile coaching, and large-scale technology program delivery. A proven leader in driving efficiency and performance, Sarah played a key role in launching top U.S. auto dealership platforms at Dealer.com, achieving a 50% reduction in software bugs and a 70% increase in delivery speed. At Cloudtech, she applies her agile methodologies and strategic program management skills to ensure client engagements are delivered on time, on budget, and with measurable impact. Sarah's commitment to clear communication and continuous improvement reflects Cloudtech's human-first values and its mission to modernize cloud infrastructure for businesses across the United States.
AI voice agents are automated calling systems that speak with borrowers using natural language. For EMI reminders, they can place scheduled calls, confirm identity, explain due amounts, capture payment intent, update records, and route complex cases to staff. Cloudtech builds these agents on AWS using services such as Amazon Connect, Transcribe, and Bedrock.
Get practical answers about secure voice automation for your workflow.
Verified AWS partner for cloud delivery expertise.
Certified architects designing secure AWS environments.
Recognition for specialized AWS service delivery capability.
Share your current reminder or collections workflow, and Cloudtech will help assess the best AWS-built voice automation path.
For immediate assistance, feel free to give us a direct call at (332) 222 7090. You can also send us a quick email at connect@cloudtech.com.
For immediate assistance, feel free to give us a direct call at (332) 222 7090. You can also send us a quick email at connect@cloudtech.com.