AI Chat Agents
Cloudtech builds AWS Bedrock chat agents for web, Slack, Microsoft Teams, and embedded platforms, trained on your eCommerce knowledge base and designed to resolve routine customer requests.
Launch enterprise-ready AI chatbots that help eCommerce teams answer shopper questions, resolve support requests, and automate high-volume workflows without losing control of data. Cloudtech builds secure AWS Bedrock chat agents trained on your product, policy, and operational knowledge, with smooth human escalation, compliance-aware architecture, and measurable efficiency gains for growing retail businesses.
Secure AWS-based chatbot solutions for eCommerce support, product guidance, workflow automation, and human escalation.
Cloudtech builds AWS Bedrock chat agents for web, Slack, Microsoft Teams, and embedded platforms, trained on your eCommerce knowledge base and designed to resolve routine customer requests.
Create intelligent product, policy, and support Q&A systems grounded in your own data, helping shoppers and staff find accurate answers without relying on generic AI outputs.
Configure escalation paths that transfer unresolved or sensitive conversations to human agents with full context, reducing shopper frustration and improving support team efficiency.
We identify the eCommerce workflows with the highest automation value, such as customer service questions, product guidance, return policies, internal helpdesk needs, and escalation patterns. This creates a focused roadmap tied to measurable business outcomes.
Cloudtech helps growing teams modernize support, automate workflows, and improve efficiency with AWS-powered AI solutions.
"Working with Cloudtech was a pleasure,their thorough assessment, clear insights, and actionable recommendations showcased dedication and expertise."
"We have been working with Cloudtech for over 7 months and have been impressed with their quality work and quick turnaround. They are an extremely thoughtful team, which combined with their experience, leads them to suggest features that make our product better. I enjoy working with them and would happily..."
Cloudtech combines AWS depth, practical AI engineering, and a partnership-first delivery model.
Builds on AWS Bedrock with certified architecture, access controls, and audit-ready foundations.
Solutions run inside your AWS environment, helping your business retain ownership and control.
A human-first consulting model keeps strategy, delivery, and communication aligned with your team.
Pre-packaged cloud solution experience helps Cloudtech deliver measurable value in weeks.
Experienced AWS and AI specialists building practical automation.
CEO
Kamran Adil serves as CEO of Cloudtech, the New York City-based AWS consulting firm he helped build into a trusted partner for small and medium-sized businesses across the United States. Since the company's founding in 2022, Kamran's operational excellence and client-focused leadership have been central to Cloudtech's growth and reputation for delivering enterprise-level cloud solutions without the enterprise price tag. He champions a Human-First Consulting philosophy, ensuring every engagement is treated as a true partnership. Kamran's commitment to accountability, integrity, and measurable outcomes continues to drive client success stories across industries including healthcare, financial services, and manufacturing, establishing Cloudtech as a new standard in AWS consulting.
Co-Founder & Technology Advisor
BK Bhate is a Co-Founder and Technology Advisor at Cloudtech, bringing deep strategic and technical insight to the firm's mission of modernizing cloud infrastructure for businesses across the United States. Since co-founding Cloudtech in 2022, BK has played a pivotal role in shaping the company's technology direction and its reputation as a boutique AWS consulting partner. Rooted in the company's core values of integrity, innovation, and accountability, BK's advisory contributions help ensure Cloudtech's solutions remain cutting-edge, cost-effective, and aligned with the evolving needs of small and medium-sized businesses. His expertise supports the team in delivering pre-packaged cloud solutions with speed, precision, and a human-first approach.
Vice President of Engineering
Jeremy Schultz is the Vice President of Engineering at Cloudtech, where he leads the development and delivery of cloud and data solutions for clients across the United States. With over 10 years of experience spanning the technology, gaming, and automotive industries, Jeremy brings a broad and seasoned perspective to every engagement. A former AWS professional and alumnus of Cox Automotive, he combines real-world cloud expertise with academic experience as a faculty member at Norwich University. Jeremy's leadership ensures Cloudtech's engineering teams deliver innovative, scalable, and secure AWS solutions with the speed and efficiency that clients depend on, consistently upholding the company's commitment to frugal innovation and measurable business impact.
Co-Founder & CTO
Siddarth Gawshinde is a Co-Founder and Chief Technology Officer at Cloudtech, the New York City-based AWS consulting firm dedicated to empowering small and medium-sized businesses through innovative cloud solutions. Since co-founding Cloudtech in 2022, Siddarth has been instrumental in defining the company's technical vision and ensuring its solutions meet the highest standards of performance, security, and cost-efficiency. As CTO, he oversees the architecture and execution of Cloudtech's pre-packaged and custom AWS offerings, guiding a team of AWS-certified cloud architects, data engineers, and DevOps professionals. Siddarth's leadership reflects Cloudtech's core values of integrity, accountability, and human-first consulting, helping clients across industries achieve rapid, meaningful cloud transformation.
Principal Solutions Architect
Joe Miligan is a Principal Solutions Architect at Cloudtech, bringing over 25 years of experience in software development, IT operations, and AWS cloud infrastructure to the team. Known for his deep expertise in security, resiliency, and cloud cost optimization, Joe has advised industry leaders including Capital One, Cisco, and Bristol Myers Squibb. His hands-on experience with complex enterprise environments makes him a trusted advisor for Cloudtech's clients seeking to modernize their AWS infrastructure without compromising security or peace of mind. Joe's methodical approach and strategic insight embody Cloudtech's commitment to delivering enterprise-grade solutions with a human-first mindset, helping businesses across financial services, healthcare, and beyond achieve lasting operational improvements.
Senior Technical Program Manager
Sarah Karandy is a Senior Technical Program Manager at Cloudtech, where she brings over 15 years of expertise in cloud strategy, agile coaching, and large-scale technology program delivery. A proven leader in driving efficiency and performance, Sarah played a key role in launching top U.S. auto dealership platforms at Dealer.com, achieving a 50% reduction in software bugs and a 70% increase in delivery speed. At Cloudtech, she applies her agile methodologies and strategic program management skills to ensure client engagements are delivered on time, on budget, and with measurable impact. Sarah's commitment to clear communication and continuous improvement reflects Cloudtech's human-first values and its mission to modernize cloud infrastructure for businesses across the United States.
Enterprise AI chatbot development for eCommerce means designing, building, and deploying a secure conversational agent that supports shoppers and internal teams at scale. Cloudtech builds these systems on AWS Bedrock, trains them on company-specific knowledge bases, and connects them to web, Slack, Microsoft Teams, or existing platforms while preserving ownership inside your AWS environment.
Get practical answers about architecture, integrations, security, and timelines.
Verified AWS consulting and delivery capability.
Certified architects designing secure AWS solutions.
Recognized delivery depth across AWS services.
Tell us about your store, support volume, data sources, and automation goals. Cloudtech will help define a secure chatbot roadmap, AWS architecture, and practical next steps.
For immediate assistance, feel free to give us a direct call at (332) 222 7090. You can also send us a quick email at connect@cloudtech.com.
For immediate assistance, feel free to give us a direct call at (332) 222 7090. You can also send us a quick email at connect@cloudtech.com.