AI Chat Agents
AI chat agents built on AWS Bedrock for customer service, IT helpdesks, and employee workflows, trained on your knowledge base and deployed across web, Slack, Microsoft Teams, or embedded platforms.
Cloudtech builds secure, AWS-native AI chatbot platforms that resolve customer questions, support internal helpdesks, and escalate complex conversations with full context. Trained on your company knowledge base and deployed inside your own AWS environment, the platform helps SMB teams improve response speed, reduce manual work, and deliver consistent support without sacrificing data ownership or compliance.
Explore secure AWS-built conversational AI services for customer support, voice automation, and knowledge-driven business workflows.
AI chat agents built on AWS Bedrock for customer service, IT helpdesks, and employee workflows, trained on your knowledge base and deployed across web, Slack, Microsoft Teams, or embedded platforms.
AI-powered voice agents built with Amazon Connect, Amazon Transcribe, and Amazon Bedrock to manage inbound calls, appointment scheduling, patient intake, identity checks, and fast human handoff.
Custom Amazon Bedrock applications for document automation, knowledge base Q&A, data intelligence, and workflow augmentation, designed around your actual business data with access controls and audit logging.
Cloudtech maps your current customer support, helpdesk, or employee query workflows, then identifies high-volume interactions the chatbot can safely automate. This step defines channels, escalation triggers, compliance needs, and measurable outcomes before any build begins.
Cloudtech helps growing organizations automate support and operations with secure, measurable AWS-native AI solutions.
"Their serverless assessment was very comprehensive and well-designed. It showed us that overall we made the right design decisions, but did offer some suggestions for places we can improve."
"Cloudtech expertly migrated our data to an AWS Data Lake in just two months, streamlining information for better decision-making. Their phenomenal team simplified the process, collaborated seamlessly, and provided thorough training to ensure we were fully equipped to manage the new system."
"I really enjoyed working with the Cloudtech team. It was clear they took a great deal of time to consider the findings from both the assessment and discovery phases of our engagement. I'm very appreciative of the Cloudtech team's hard work and dedication, and look forward to working with them..."
"Their team was friendly, knowledgeable, and efficient throughout the entire engagement. From the beginning, they clearly set expectations and followed through, ensuring the process was smooth and well-structured."
"Cloudtech's Disaster Recovery Assessment was exceptional with clear expectations, expert insights, and valuable recommendations that drove meaningful improvements."
"Their serverless assessment was very comprehensive and well-designed. It showed us that overall we made the right design decisions, but did offer some suggestions for places we can improve."
"Cloudtech expertly migrated our data to an AWS Data Lake in just two months, streamlining information for better decision-making. Their phenomenal team simplified the process, collaborated seamlessly, and provided thorough training to ensure we were fully equipped to manage the new system."
"I really enjoyed working with the Cloudtech team. It was clear they took a great deal of time to consider the findings from both the assessment and discovery phases of our engagement. I'm very appreciative of the Cloudtech team's hard work and dedication, and look forward to working with them..."
"Their team was friendly, knowledgeable, and efficient throughout the entire engagement. From the beginning, they clearly set expectations and followed through, ensuring the process was smooth and well-structured."
"Cloudtech's Disaster Recovery Assessment was exceptional with clear expectations, expert insights, and valuable recommendations that drove meaningful improvements."
"Their serverless assessment was very comprehensive and well-designed. It showed us that overall we made the right design decisions, but did offer some suggestions for places we can improve."
"Cloudtech expertly migrated our data to an AWS Data Lake in just two months, streamlining information for better decision-making. Their phenomenal team simplified the process, collaborated seamlessly, and provided thorough training to ensure we were fully equipped to manage the new system."
"I really enjoyed working with the Cloudtech team. It was clear they took a great deal of time to consider the findings from both the assessment and discovery phases of our engagement. I'm very appreciative of the Cloudtech team's hard work and dedication, and look forward to working with them..."
"Their team was friendly, knowledgeable, and efficient throughout the entire engagement. From the beginning, they clearly set expectations and followed through, ensuring the process was smooth and well-structured."
"Cloudtech's Disaster Recovery Assessment was exceptional with clear expectations, expert insights, and valuable recommendations that drove meaningful improvements."
Cloudtech combines enterprise-grade AWS capability with a practical, partnership-driven approach for growing businesses.
Built by AWS-certified experts and former AWS professionals with deep cloud implementation experience.
Chatbots are deployed inside your AWS environment, supporting data ownership, access controls, and audit logging.
Cloudtech designs around your workflows, knowledge base, channels, and measurable support outcomes.
Pre-packaged AWS solutions help teams reach production in weeks, not months.
Meet the AWS experts behind Cloudtech’s AI solutions.
CEO
Kamran Adil serves as CEO of Cloudtech, the New York City-based AWS consulting firm he helped build into a trusted partner for small and medium-sized businesses across the United States. Since the company's founding in 2022, Kamran's operational excellence and client-focused leadership have been central to Cloudtech's growth and reputation for delivering enterprise-level cloud solutions without the enterprise price tag. He champions a Human-First Consulting philosophy, ensuring every engagement is treated as a true partnership. Kamran's commitment to accountability, integrity, and measurable outcomes continues to drive client success stories across industries including healthcare, financial services, and manufacturing, establishing Cloudtech as a new standard in AWS consulting.
Co-Founder & Technology Advisor
BK Bhate is a Co-Founder and Technology Advisor at Cloudtech, bringing deep strategic and technical insight to the firm's mission of modernizing cloud infrastructure for businesses across the United States. Since co-founding Cloudtech in 2022, BK has played a pivotal role in shaping the company's technology direction and its reputation as a boutique AWS consulting partner. Rooted in the company's core values of integrity, innovation, and accountability, BK's advisory contributions help ensure Cloudtech's solutions remain cutting-edge, cost-effective, and aligned with the evolving needs of small and medium-sized businesses. His expertise supports the team in delivering pre-packaged cloud solutions with speed, precision, and a human-first approach.
Vice President of Engineering
Jeremy Schultz is the Vice President of Engineering at Cloudtech, where he leads the development and delivery of cloud and data solutions for clients across the United States. With over 10 years of experience spanning the technology, gaming, and automotive industries, Jeremy brings a broad and seasoned perspective to every engagement. A former AWS professional and alumnus of Cox Automotive, he combines real-world cloud expertise with academic experience as a faculty member at Norwich University. Jeremy's leadership ensures Cloudtech's engineering teams deliver innovative, scalable, and secure AWS solutions with the speed and efficiency that clients depend on, consistently upholding the company's commitment to frugal innovation and measurable business impact.
Co-Founder & CTO
Siddarth Gawshinde is a Co-Founder and Chief Technology Officer at Cloudtech, the New York City-based AWS consulting firm dedicated to empowering small and medium-sized businesses through innovative cloud solutions. Since co-founding Cloudtech in 2022, Siddarth has been instrumental in defining the company's technical vision and ensuring its solutions meet the highest standards of performance, security, and cost-efficiency. As CTO, he oversees the architecture and execution of Cloudtech's pre-packaged and custom AWS offerings, guiding a team of AWS-certified cloud architects, data engineers, and DevOps professionals. Siddarth's leadership reflects Cloudtech's core values of integrity, accountability, and human-first consulting, helping clients across industries achieve rapid, meaningful cloud transformation.
Principal Solutions Architect
Joe Miligan is a Principal Solutions Architect at Cloudtech, bringing over 25 years of experience in software development, IT operations, and AWS cloud infrastructure to the team. Known for his deep expertise in security, resiliency, and cloud cost optimization, Joe has advised industry leaders including Capital One, Cisco, and Bristol Myers Squibb. His hands-on experience with complex enterprise environments makes him a trusted advisor for Cloudtech's clients seeking to modernize their AWS infrastructure without compromising security or peace of mind. Joe's methodical approach and strategic insight embody Cloudtech's commitment to delivering enterprise-grade solutions with a human-first mindset, helping businesses across financial services, healthcare, and beyond achieve lasting operational improvements.
Senior Technical Program Manager
Sarah Karandy is a Senior Technical Program Manager at Cloudtech, where she brings over 15 years of expertise in cloud strategy, agile coaching, and large-scale technology program delivery. A proven leader in driving efficiency and performance, Sarah played a key role in launching top U.S. auto dealership platforms at Dealer.com, achieving a 50% reduction in software bugs and a 70% increase in delivery speed. At Cloudtech, she applies her agile methodologies and strategic program management skills to ensure client engagements are delivered on time, on budget, and with measurable impact. Sarah's commitment to clear communication and continuous improvement reflects Cloudtech's human-first values and its mission to modernize cloud infrastructure for businesses across the United States.
An AI chatbot for customer service is a software agent that understands customer questions, searches approved business knowledge, and responds conversationally across channels such as web chat, Slack, Microsoft Teams, or embedded platforms. Cloudtech builds these agents on Amazon Bedrock inside your AWS environment, with escalation rules that pass the full conversation context to a human when needed.
Get practical answers from AWS-certified chatbot specialists.
Verified AWS partnership and cloud delivery capability.
Certified architects designing secure AWS environments.
Recognized AWS service delivery specialization.
Tell us about your support workflows, channels, and compliance needs. Cloudtech will help map the right AWS-native chatbot solution for your team.
For immediate assistance, feel free to give us a direct call at (332) 222 7090. You can also send us a quick email at connect@cloudtech.com.
For immediate assistance, feel free to give us a direct call at (332) 222 7090. You can also send us a quick email at connect@cloudtech.com.